Privacy policy.

Effective Date: 7/21/2024

1. Introduction

Welcome to Mains Systems Inc. This privacy policy explains how we collect, use, and protect your information when you visit our website and use our services. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Mains Systems Inc. does not collect personal data from visitors of our website except for the information you voluntarily provide through our contact form. We do require a legal name, address, work request, and phone number to provide service to you.

3. Use of Contact Form

Our website features a contact form that allows you to request our plumbing and electrical services. When you fill out this form, the information you provide (such as your name, address, phone number, and message) is forwarded to our business via SMS/MMS using Twilio's services. We do not store this information on our end or use it for any purpose other than to contact you regarding your service request.

4. Third-Party Service Providers

We use third-party services to facilitate our operations. Specifically, we use Twilio to forward your contact form submissions to us via SMS/MMS. Twilio's privacy policy governs the handling of your information when it is being processed by their services. You can review Twilio's privacy policy here. https://www.twilio.com/en-us/legal/privacy

5. Data Security

While we do not store your personal information, Mains Systems Inc. is committed to protecting the information you provide via our contact form. The information is securely transmitted to us through Twilio's services, which employ industry-standard security measures.

6. No Data Retention

Mains Systems Inc. does not retain any personal information or messages after they have been forwarded to us. Once we receive your contact form submission via SMS/MMS, we will use the information solely to contact you regarding your request. We do not keep records of the messages or any associated data.

7. Your Rights

Since we do not collect or store your personal data, there is no personal information on file for you to access, update, or delete. If you have any concerns or questions about your privacy, please feel free to contact us.

8. Changes to This Privacy Policy

Mains Systems Inc. may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. We encourage you to review this policy periodically for any changes.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

E-Mail: mainssystemsinc@gmail.com
Phone: (304)575-6246